Welcome to Authentic Media (“Company”, “we”, “our”, or “us”). This Refund and Cancellation Policy outlines the terms related to cancellations, refunds, and payments for services offered through authenticmedia.fun

By purchasing or using our services, you agree to this policy.

1. Service-Based Business

Authentic Media provides digital and marketing-related services including:

• Digital marketing
• Social media management
• Website development
• Advertising services
• Branding services
• Lead generation
• Creative services

As most of our services involve time, strategy, digital work, and resource allocation, refunds are limited and subject to this policy.

2. Cancellation Policy

Clients may request cancellation of services by contacting us through our official communication channels.

Before Work Starts

If a cancellation request is made before work has started, we may approve a partial or full refund depending on the nature of the project and resources allocated.

After Work Has Started

Once the project, campaign, consultation, strategy, design work, or development process has started, cancellation requests may not be eligible for refunds.

3. Refund Policy

Refunds are generally not provided for:

• Completed work
• Digital services already delivered
• Marketing campaigns already executed
• Consultation or strategy sessions
• Custom development or design work
• Delays caused by the client
• Third-party advertisement spending

However, in exceptional situations, we may review refund requests on a case-by-case basis.

4. Non-Refundable Services

The following are strictly non-refundable:

• Advance payments
• Booking amounts
• Advertising budgets
• Domain or hosting charges
• Third-party tool subscriptions
• Custom creative work
• SEO and marketing retainers

5. Processing Time

If a refund is approved, the amount will generally be processed within 7–15 business days through the original payment method.

Processing times may vary depending on banks or payment providers.

6. Client Responsibilities

Clients are responsible for:

• Providing accurate project requirements
• Timely communication and approvals
• Sharing necessary access or materials
• Reviewing deliverables properly

Failure to provide required information or delays from the client side shall not qualify for refunds.

7. Modification of Services

We reserve the right to modify, pause, or discontinue any service without prior notice where necessary.

8. Chargebacks

Users are requested to contact us before initiating any chargeback or payment dispute.

False or unfair chargebacks may lead to suspension of services and legal action if necessary.

9. Contact Information

For cancellation or refund-related queries, contact us at:

Website: authenticmedia.fun
Email: support@authenticmedia.fun

10. Acceptance of Policy

By using our services or making payments through our website, you acknowledge that you have read, understood, and agreed to this Refund and Cancellation Policy.